Support

On the paywall screen, tap "Restore purchase" at the bottom. Make sure you're signed in with the same Apple ID you used to make the original purchase. If you're still having trouble, contact us below.

First, try tapping "Restore purchase" on the paywall screen. If the issue persists, force-close the app and reopen it. If you're still locked out, email us with your Apple ID email and we'll sort it out immediately.

Go to your iPhone Settings → tap your name → Subscriptions → find Obsidian → Cancel Subscription. You'll keep Pro access until the end of your billing period. We don't manage subscriptions directly — all billing is handled by Apple.

You can retake the reading after completing your 30-day plan (Day 30). The retake is intentional — the idea is to see how you've changed after a month of growth. If you feel your initial answers weren't honest, try answering what you actually do rather than what you think you should do.

Progress is stored locally on your device. If you deleted and reinstalled the app, your progress will have reset. Unfortunately we don't currently back up progress to the cloud — this is on our roadmap. We're sorry for the frustration.

Not yet — Obsidian is currently iOS only. Android is planned. Drop us your email below and we'll let you know when it launches.

Your questionnaire answers are sent to our AI (Anthropic's Claude) to generate your reading. They are not stored long-term or used to train AI models. Your growth data (XP, streaks, level) is stored locally on your device only. We never sell your data. See our Privacy Policy for full details.

Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, find your Obsidian purchase, and request a refund. Apple typically processes refunds within a few days.